A Revenue Layer Built Inside the Guest Journey
furbsh is a commerce and settlement platform purpose-built for hospitality and tourism. It embeds a revenue layer into the guest journey — from the moment a guest considers a property through to months after checkout — enabling hospitality and touring businesses to generate more revenue from the guests they already have.
furbsh operates across two models depending on your region. In settlement markets — including Kenya, South Africa, Tanzania, Uganda, Rwanda, and Ghana — furbsh handles everything. Checkout, payments, shipping, and payouts in local currency. No upfront cost, no monthly fee. We earn 6% when your guests buy, and nothing when they don't.
In subscription markets, you connect your own payment gateway and manage your own settlements. furbsh provides the storefront, the logistics integrations, the shipping tools, and the dashboard. A simple monthly plan applies. Full details on supported gateways and shipping partners are below.
To qualify for access, an establishment must meet the following conditions:
Accreditation
The business must be registered with a recognized regulatory or industry body within its country of origin. Acceptable bodies include national hospitality associations or associations specific to guesthouses or other relevant establishment types.
Industry Affiliation
The establishment must actively operate within the hospitality sector — hotels, resorts, lodges, guesthouses, tour operators, or similar entities.
SME Exception
For smaller properties such as bed and breakfasts, proof of affiliation with an official hospitality grouping or recognized association is required to demonstrate bona fide operational standards.
furbsh reserves the right to deny or revoke access to any applicant or account that does not meet these eligibility criteria or fails to maintain membership with a credible industry body. Failure to comply may result in disqualification from platform access or suspension of account privileges.
Why we exist
Hospitality businesses already own the most valuable ingredient in commerce — a captive, emotionally engaged guest with money to spend and a desire to take the experience home. Most properties have no infrastructure to act on that. furbsh is that infrastructure.
How it works
furbsh turns every touchpoint of the guest journey into a potential revenue moment — pre-arrival, in-stay, post-checkout. The guest browses, buys, and receives. The partner earns. furbsh settles. No operational overhaul required.
Local suppliers
Sell your own products or source from our network of trusted local suppliers. Your catalog, your margins, your brand — furbsh handles the commerce layer so you can focus on the guest experience.
Support
We work closely with every partner we onboard. Activation matters to us commercially — a partner that sells is a partner that grows. Our team is here to make sure that happens.
The furbsh Advantage for Hospitality
Built for Hospitality
Purpose-built for hotels, lodges, and tour operators — not adapted from generic e-commerce.Settlement Markets
Kenya, South Africa, Tanzania, Uganda, Rwanda, Ghana — no upfront cost, no monthly fee. 6% on transactions only.Subscription Markets
Connect your own payment gateway. Simple monthly plan. Full storefront and logistics tools included.Payment Safe
PCI compliant payment processing. Supported gateways: Paystack, Payfast, DPO, Paygate, Peach, PayPal.Shipping Built In
Global shipping via DHL and Aramex. furbsh-Way room delivery for in-stay fulfilment.Your Guests, Your Data
Full ownership of your customer relationships. No middlemen, no marketplace.Pre, During & Post Stay
Revenue moments across the entire guest journey — not just at checkout.Real Analytics
Detailed revenue and sales dashboard built for hospitality operators.See what furbsh looks like for your property.
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